FAQ

Orders are processed within 1–2 business days. Delivery within Germany typically takes 2–4 business days. International orders may take 5–10 business days depending on destination.

Yes — we offer free shipping on all orders over €100. Orders below that threshold are charged a flat shipping rate at checkout.

We currently ship to Germany and most European countries. If your country is not available at checkout, feel free to reach out to us directly.

Once your order ships, you will receive a confirmation email with a tracking number. You can use it to follow your parcel on the carrier's website.

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. Sale items are final sale and cannot be returned.

Send us an email at info@radoveofficial.com with your order number and reason for return. We will send you the return instructions within 24 hours.

Yes. If you need a different size, return your item and place a new order for the correct size. This is the fastest way to get the right fit, as stock can move quickly.

Once we receive and inspect your return, we will process your refund within 5–7 business days. The amount will be returned to your original payment method.

Our pieces are cut with an oversized, relaxed fit. If you prefer a more fitted look, we recommend sizing down. Check the size guide on each product page for exact measurements.

Yes — each product page includes a size guide with chest, length, and waist measurements. When in doubt between two sizes, we recommend going with the larger one for the intended oversized look.

All Radove pieces are made from 100% premium cotton. Our T-Shirts feature high-quality screen prints, and our Joggers are finished with embroidered detailing for a clean, lasting look.

Machine wash cold (30°C) with similar colours. Turn the garment inside out before washing to protect prints and embroidery. Do not tumble dry — lay flat or hang to dry. Do not iron directly on prints or embroidery.

Our screen prints are made to last. Washing inside out at low temperatures and air drying will keep them looking fresh wash after wash.

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna (buy now, pay later).

Orders can be changed or cancelled within 1 hour of being placed. After that, they enter our fulfilment process and cannot be modified. Please contact us immediately at info@radoveofficial.com if you need to make changes.

Yes. Our store is powered by Shopify, which uses industry-standard SSL encryption. We never store your card details — all payments are processed securely by our payment providers.